Exchange Notes
-This offer cannot be combined with other promotions or points activities.
-The plush toy is a custom-designed cultural souvenir from the hotel. No refunds or exchanges will be accepted unless there is a quality issue.
-Mailing service is not available. Pickup in person at the hotel is required.
-The pickup period is within 30 calendar days after a successful exchange. Failure to collect within the validity period will be deemed as forfeiture, and the points will not be refunded.
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