FREQUENTLY ASKED QUESTIONS
 
What is the Dining Card?
The Dining Card is an innovative amenity pioneered by Makati Diamond Residences, allowing guests to enjoy their complimentary breakfast privilege outside the property at select partner restaurants we’ve selected for you, giving you endless dining options during your stay.
 
How can I get a Dining Card?
Simply book your stay at Makati Diamond Residences and avail this complimentary privilege. Registration is not required. *
 
When can I start using my Dining Card?
Your dining card will be loaded at 6:00 am after your check-in date.
 
How can I check my balance?
You can do a balance inquiry at the Front Desk or through any of our partner restaurants.
 
When will my card expire?
Your dining card is valid for use until 12:00 nn of your check-out date. Should you extend your stay, please contact the Front Desk to re-activate your card.
 
Can the unused balance be refunded?
The Dining Card is non-convertible to cash.
 
What should I do if I lose my Dining Card?
Lost or stolen cards must be reported to the Front Desk. You will be issued a card replacement with a total amount based on the last transaction verified by the system.
 
Who should I contact if I have other questions about Dining Card?
You may approach the Front Desk or email your feedback and inquiries to diningcard@makatidiamond.com