CANCELLATION POLICY

- We reserve the right to release or cancel your non-guaranteed reservation without prior notice. A valid credit card, payment through bank transfers or online payment is required to guarantee the reservation.
- Non-Peak: Payment will not be refunded for cancellations, shortened stays, amendments, or no-shows and will not be adjusted towards any incidentals. One-time rebooking is allowed ten (10) days prior to arrival date: valid within three (3) months from the original stay dates (rate difference may apply).
- Peak (surcharge applies): Payment will not be refunded for cancellations, shortened stays, amendments, or no-shows and will not be adjusted towards any incidentals. Rebooking is not allowed. 

TERMS AND CONDITIONS

- Standard check-in time is 3:00 PM and check-out time is 12:00 PM. Early check-in and late check-out may be extended subject to room availability with corresponding charges.
- The primary guest must be eighteen (18) years of age to be able to check-in and/or stay in the room without an accompanying adult.
- An incidental deposit of Php 3,000 per room per night will be collected upon check-in.
- Smoking inside the guest rooms is not allowed. Designated smoking areas are located within the resort premises.
- The room rate is only valid for this stay. Rates for additional rooms may vary subject to the best available rate at the time of reservation.
- The room rate is valid for the number of guests specified upon reservation. An extra charge will apply for additional persons staying in the room.
- For health and safety reasons, food and beverage brought from outside the resort is not allowed.
- All guest rooms are for accommodation purposes only; any commercial activity is not allowed.
 
Reservations Office is open daily from 9 AM to 8 PM.  Should you wish to reach and contact us, you may call +63 917 838 9479 or +63 32 494 5555and speak with one of our hotel associates.