FAQ
FAQ
What is the AMAZZING CLUB Loyalty Program?
The AMAZZING CLUB Loyalty Program is offered by Cathay Hospitality Management (CHM) to reward loyal guests with heartfelt hospitality, memorable holiday benefits, and exclusive rewards. You can enjoy benefits such as earning points for stays and spending, redeeming gifts, and enjoying promotions at hotel brands including: HOTEL COZZI Minsheng Taipei, HOTEL COZZI Zhongxiao Taipei, HOTEL COZZI Ximen Tainan, HOTEL COZZI Zhongshan Kaohsiung, COZZI Blu, MADISON TAIPEI HOTEL, and COZZI café.
What are the AMAZZING CLUB email customer service reply times?
The AMAZZING CLUB Loyalty Program is offered by Cathay Hospitality Management (CHM) to reward loyal guests with heartfelt hospitality, memorable holiday benefits, and exclusive rewards. You can enjoy benefits such as earning points for stays and spending, redeeming gifts, and enjoying promotions at hotel brands including: HOTEL COZZI Minsheng Taipei, HOTEL COZZI Zhongxiao Taipei, HOTEL COZZI Ximen Tainan, HOTEL COZZI Zhongshan Kaohsiung, COZZI Blu, MADISON TAIPEI HOTEL, and COZZI café.
Room Upgrade Voucher Usage Policy
The AMAZZING CLUB Loyalty Program is offered by Cathay Hospitality Management (CHM) to reward loyal guests with heartfelt hospitality, memorable holiday benefits, and exclusive rewards. You can enjoy benefits such as earning points for stays and spending, redeeming gifts, and enjoying promotions at hotel brands including: HOTEL COZZI Minsheng Taipei, HOTEL COZZI Zhongxiao Taipei, HOTEL COZZI Ximen Tainan, HOTEL COZZI Zhongshan Kaohsiung, COZZI Blu, MADISON TAIPEI HOTEL, and COZZI café.
Suite Upgrade Voucher Usage Policy
The AMAZZING CLUB Loyalty Program is offered by Cathay Hospitality Management (CHM) to reward loyal guests with heartfelt hospitality, memorable holiday benefits, and exclusive rewards. You can enjoy benefits such as earning points for stays and spending, redeeming gifts, and enjoying promotions at hotel brands including: HOTEL COZZI Minsheng Taipei, HOTEL COZZI Zhongxiao Taipei, HOTEL COZZI Ximen Tainan, HOTEL COZZI Zhongshan Kaohsiung, COZZI Blu, MADISON TAIPEI HOTEL, and COZZI café.
How can I become a member of the AMAZZING CLUB Loyalty Program?
The AMAZZING CLUB Loyalty Program is offered by Cathay Hospitality Management (CHM) to reward loyal guests with heartfelt hospitality, memorable holiday benefits, and exclusive rewards. You can enjoy benefits such as earning points for stays and spending, redeeming gifts, and enjoying promotions at hotel brands including: HOTEL COZZI Minsheng Taipei, HOTEL COZZI Zhongxiao Taipei, HOTEL COZZI Ximen Tainan, HOTEL COZZI Zhongshan Kaohsiung, COZZI Blu, MADISON TAIPEI HOTEL, and COZZI café.
Will a membership card be provided after joining AMAZZING CLUB?
The AMAZZING CLUB Loyalty Program is offered by Cathay Hospitality Management (CHM) to reward loyal guests with heartfelt hospitality, memorable holiday benefits, and exclusive rewards. You can enjoy benefits such as earning points for stays and spending, redeeming gifts, and enjoying promotions at hotel brands including: HOTEL COZZI Minsheng Taipei, HOTEL COZZI Zhongxiao Taipei, HOTEL COZZI Ximen Tainan, HOTEL COZZI Zhongshan Kaohsiung, COZZI Blu, MADISON TAIPEI HOTEL, and COZZI café.
Is there a fee to join the membership?
The AMAZZING CLUB Loyalty Program is offered by Cathay Hospitality Management (CHM) to reward loyal guests with heartfelt hospitality, memorable holiday benefits, and exclusive rewards. You can enjoy benefits such as earning points for stays and spending, redeeming gifts, and enjoying promotions at hotel brands including: HOTEL COZZI Minsheng Taipei, HOTEL COZZI Zhongxiao Taipei, HOTEL COZZI Ximen Tainan, HOTEL COZZI Zhongshan Kaohsiung, COZZI Blu, MADISON TAIPEI HOTEL, and COZZI café.
What are the membership levels of AMAZZING CLUB?
The AMAZZING CLUB Loyalty Program is offered by Cathay Hospitality Management (CHM) to reward loyal guests with heartfelt hospitality, memorable holiday benefits, and exclusive rewards. You can enjoy benefits such as earning points for stays and spending, redeeming gifts, and enjoying promotions at hotel brands including: HOTEL COZZI Minsheng Taipei, HOTEL COZZI Zhongxiao Taipei, HOTEL COZZI Ximen Tainan, HOTEL COZZI Zhongshan Kaohsiung, COZZI Blu, MADISON TAIPEI HOTEL, and COZZI café.
How can I upgrade to a higher membership level?
The AMAZZING CLUB Loyalty Program is offered by Cathay Hospitality Management (CHM) to reward loyal guests with heartfelt hospitality, memorable holiday benefits, and exclusive rewards. You can enjoy benefits such as earning points for stays and spending, redeeming gifts, and enjoying promotions at hotel brands including: HOTEL COZZI Minsheng Taipei, HOTEL COZZI Zhongxiao Taipei, HOTEL COZZI Ximen Tainan, HOTEL COZZI Zhongshan Kaohsiung, COZZI Blu, MADISON TAIPEI HOTEL, and COZZI café.
Can each person apply for membership only once?
The AMAZZING CLUB Loyalty Program is offered by Cathay Hospitality Management (CHM) to reward loyal guests with heartfelt hospitality, memorable holiday benefits, and exclusive rewards. You can enjoy benefits such as earning points for stays and spending, redeeming gifts, and enjoying promotions at hotel brands including: HOTEL COZZI Minsheng Taipei, HOTEL COZZI Zhongxiao Taipei, HOTEL COZZI Ximen Tainan, HOTEL COZZI Zhongshan Kaohsiung, COZZI Blu, MADISON TAIPEI HOTEL, and COZZI café.
How can I earn membership points?
The AMAZZING CLUB Loyalty Program is offered by Cathay Hospitality Management (CHM) to reward loyal guests with heartfelt hospitality, memorable holiday benefits, and exclusive rewards. You can enjoy benefits such as earning points for stays and spending, redeeming gifts, and enjoying promotions at hotel brands including: HOTEL COZZI Minsheng Taipei, HOTEL COZZI Zhongxiao Taipei, HOTEL COZZI Ximen Tainan, HOTEL COZZI Zhongshan Kaohsiung, COZZI Blu, MADISON TAIPEI HOTEL, and COZZI café.
When will points be credited to my membership account after completing a stay?
The AMAZZING CLUB Loyalty Program is offered by Cathay Hospitality Management (CHM) to reward loyal guests with heartfelt hospitality, memorable holiday benefits, and exclusive rewards. You can enjoy benefits such as earning points for stays and spending, redeeming gifts, and enjoying promotions at hotel brands including: HOTEL COZZI Minsheng Taipei, HOTEL COZZI Zhongxiao Taipei, HOTEL COZZI Ximen Tainan, HOTEL COZZI Zhongshan Kaohsiung, COZZI Blu, MADISON TAIPEI HOTEL, and COZZI café.
What is the validity period of the membership reward points?
The AMAZZING CLUB Loyalty Program is offered by Cathay Hospitality Management (CHM) to reward loyal guests with heartfelt hospitality, memorable holiday benefits, and exclusive rewards. You can enjoy benefits such as earning points for stays and spending, redeeming gifts, and enjoying promotions at hotel brands including: HOTEL COZZI Minsheng Taipei, HOTEL COZZI Zhongxiao Taipei, HOTEL COZZI Ximen Tainan, HOTEL COZZI Zhongshan Kaohsiung, COZZI Blu, MADISON TAIPEI HOTEL, and COZZI café.
Can each person apply for membership only once?
The AMAZZING CLUB Loyalty Program is offered by Cathay Hospitality Management (CHM) to reward loyal guests with heartfelt hospitality, memorable holiday benefits, and exclusive rewards. You can enjoy benefits such as earning points for stays and spending, redeeming gifts, and enjoying promotions at hotel brands including: HOTEL COZZI Minsheng Taipei, HOTEL COZZI Zhongxiao Taipei, HOTEL COZZI Ximen Tainan, HOTEL COZZI Zhongshan Kaohsiung, COZZI Blu, MADISON TAIPEI HOTEL, and COZZI café.
Can redeemed points be changed or canceled and refunded?
The AMAZZING CLUB Loyalty Program is offered by Cathay Hospitality Management (CHM) to reward loyal guests with heartfelt hospitality, memorable holiday benefits, and exclusive rewards. You can enjoy benefits such as earning points for stays and spending, redeeming gifts, and enjoying promotions at hotel brands including: HOTEL COZZI Minsheng Taipei, HOTEL COZZI Zhongxiao Taipei, HOTEL COZZI Ximen Tainan, HOTEL COZZI Zhongshan Kaohsiung, COZZI Blu, MADISON TAIPEI HOTEL, and COZZI café.
If my phone number, email, or address changes, do I need to notify the AMAZZING CLUB Member Center?
The AMAZZING CLUB Loyalty Program is offered by Cathay Hospitality Management (CHM) to reward loyal guests with heartfelt hospitality, memorable holiday benefits, and exclusive rewards. You can enjoy benefits such as earning points for stays and spending, redeeming gifts, and enjoying promotions at hotel brands including: HOTEL COZZI Minsheng Taipei, HOTEL COZZI Zhongxiao Taipei, HOTEL COZZI Ximen Tainan, HOTEL COZZI Zhongshan Kaohsiung, COZZI Blu, MADISON TAIPEI HOTEL, and COZZI café.
What should I do if I forget my password?
The AMAZZING CLUB Loyalty Program is offered by Cathay Hospitality Management (CHM) to reward loyal guests with heartfelt hospitality, memorable holiday benefits, and exclusive rewards. You can enjoy benefits such as earning points for stays and spending, redeeming gifts, and enjoying promotions at hotel brands including: HOTEL COZZI Minsheng Taipei, HOTEL COZZI Zhongxiao Taipei, HOTEL COZZI Ximen Tainan, HOTEL COZZI Zhongshan Kaohsiung, COZZI Blu, MADISON TAIPEI HOTEL, and COZZI café.
What are the booking benefits for members?
The AMAZZING CLUB Loyalty Program is offered by Cathay Hospitality Management (CHM) to reward loyal guests with heartfelt hospitality, memorable holiday benefits, and exclusive rewards. You can enjoy benefits such as earning points for stays and spending, redeeming gifts, and enjoying promotions at hotel brands including: HOTEL COZZI Minsheng Taipei, HOTEL COZZI Zhongxiao Taipei, HOTEL COZZI Ximen Tainan, HOTEL COZZI Zhongshan Kaohsiung, COZZI Blu, MADISON TAIPEI HOTEL, and COZZI café.
Is there a handling fee for online bookings?
The AMAZZING CLUB Loyalty Program is offered by Cathay Hospitality Management (CHM) to reward loyal guests with heartfelt hospitality, memorable holiday benefits, and exclusive rewards. You can enjoy benefits such as earning points for stays and spending, redeeming gifts, and enjoying promotions at hotel brands including: HOTEL COZZI Minsheng Taipei, HOTEL COZZI Zhongxiao Taipei, HOTEL COZZI Ximen Tainan, HOTEL COZZI Zhongshan Kaohsiung, COZZI Blu, MADISON TAIPEI HOTEL, and COZZI café.
Is it safe to use a credit card for online room reservations?
The AMAZZING CLUB Loyalty Program is offered by Cathay Hospitality Management (CHM) to reward loyal guests with heartfelt hospitality, memorable holiday benefits, and exclusive rewards. You can enjoy benefits such as earning points for stays and spending, redeeming gifts, and enjoying promotions at hotel brands including: HOTEL COZZI Minsheng Taipei, HOTEL COZZI Zhongxiao Taipei, HOTEL COZZI Ximen Tainan, HOTEL COZZI Zhongshan Kaohsiung, COZZI Blu, MADISON TAIPEI HOTEL, and COZZI café.
How do we protect your privacy?
The AMAZZING CLUB Loyalty Program is offered by Cathay Hospitality Management (CHM) to reward loyal guests with heartfelt hospitality, memorable holiday benefits, and exclusive rewards. You can enjoy benefits such as earning points for stays and spending, redeeming gifts, and enjoying promotions at hotel brands including: HOTEL COZZI Minsheng Taipei, HOTEL COZZI Zhongxiao Taipei, HOTEL COZZI Ximen Tainan, HOTEL COZZI Zhongshan Kaohsiung, COZZI Blu, MADISON TAIPEI HOTEL, and COZZI café.
Why is a credit card required for AMAZZING CLUB online bookings?
The AMAZZING CLUB Loyalty Program is offered by Cathay Hospitality Management (CHM) to reward loyal guests with heartfelt hospitality, memorable holiday benefits, and exclusive rewards. You can enjoy benefits such as earning points for stays and spending, redeeming gifts, and enjoying promotions at hotel brands including: HOTEL COZZI Minsheng Taipei, HOTEL COZZI Zhongxiao Taipei, HOTEL COZZI Ximen Tainan, HOTEL COZZI Zhongshan Kaohsiung, COZZI Blu, MADISON TAIPEI HOTEL, and COZZI café.
